Refund Policy


Just dying to have it?
Good!  We can't wait to get it to you!  All orders will ship within 48 hours (excluding weekends and holidays!)
 
We ship for a flat fee of $15.  Local?  We encourage in-store pick up (because we love seeing your sweet face!)  And while we love traveling internationally, our goods stay domestic.  No international shipping.
 
While shopping online is wonderful, there is nothing like the service of an in-store visit.  For that reason, feel free to call (706-869-2061) or email (hello@capsuleaugusta.com) with questions!  Let us help take the guess work out of your decision.
 
Is it love?  Not always!  What are the next steps?
  • Call or email within 3 days of receiving the order to set up a return or exchange.
  • We take great care of our goods, and expect you to do the same!  Merchandise must be unworn, unwashed, and in it's original condition with tags attached.
  • Please send all returns to Capsule 3626 Walton Way Ext. Suite 500 Augusta, GA 30909.  Return shipping is the customer's expense.
  • Once we receive your qualified return, a refund will be issued to your original form of payment less the original shipping charges.  If you received free freight (gotta love a promo!), we will refund your card the full amount less $15 for outbound shipping.
  • Please note, in-store purchases are subject to a different return policy.
  • Store credit will be issued for sale merchandise.

“The joy

of dressing

is an art.”

— John Galliano —

Ready to discover your new wardrobe?


Contact our shop and one
of our stylists will set up a
consultation time with you
to begin exploring your
new wardrobe!

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